Don’t get me the wrong impression, Netflix is great. Millions of people have voted with their dollar that the service is worth it and that their service is on the whole a better experience than competitors. That being said, there can be some frustrating or confusing issues that come up when using the service. It could be hard to get a constant stream, and some people might rightfully be concerned about their privacy and security.
You shouldn’t let some of the most common concerns prevent you from taking advantage of the future. So we’ve asked some people for questions and looked online for some of the most common queries regarding Netflix. Here are some thoughts regarding the most common topics brought up:
Is Using Netflix Safe?
As a general rule, absolutely. Netflix takes its security very seriously. It knows that it would lose a great number of customers and potential customers should it become the victim of a major data breach. They likely have a cybersecurity team or firm working around the clock to make sure you don’t have to worry about anything while you sit down and chill.
You still should absolutely do what you can on your end to make sure your account is safe. Don’t share your password with anyone else. Make sure to use the proper verification measures. Your personal information is still linked to your account, and you don’t want that info spreading through cybercriminal circles.
I Want to Watch Netflix When I Travel. What Should I Do?
One of the largest problems for people who are traveling frequently yet love Netflix is that the service is typically geo-blocked outside of the United States. There aren’t many other streaming options that operate at the same level around the world, so people often find themselves out of luck.
One of the most common answers these days is to use a Virtual Private Network (VPN) to help you access Netflix regardless of your physical location. A VPN is a service that connects your device (smartphone or laptop) to an offsite secure server and then proceeds to encrypt that connection, also protecting you and your account on any public networks you might use. So long as you set the VPN to a region within the United States, you shouldn’t have any difficulties.
Is There Any Way to Get My Stolen Account Back?
The first thing to do is to change your password if you can to see if you can block off further access to any thieves. If you are having trouble getting into your account in the first place, you might need to go through the process to reset your password and other account information. In the event that you are having trouble with your email address, you will likely need to directly contact Netflix customer support and possibly your credit card provider.
Also, you will want to go to your account page as soon as you possibly can and select the option to sign out of all devices. It will usually lock the hackers out, and all you will need to do is sign in or register with your devices again. It’s a small cost of time for peace of mind.
How Do I Stop All of This Stupid Buffering?
Unfortunately, this one doesn’t have an easy answer. It could very well be that the connection you are using to watch Netflix in HD isn’t sufficient. You should try to have at least a 5 Mbps connection if you don’t want to have issues. If you do have that kind of connection, it might be worth checking your computer or network to see if there are any other factors inhibiting the connection.
On the other hand, it could be something on Netflix’s end. If you are experiencing buffering, first try to refresh the page. If your internet is working fine everywhere else, note that sometimes Netflix has peak times and their servers might not be able to handle the load. At this point, there’s very little you can do except come back later or try to bear the burden of buffering.
Is There Any Way to Extend the Free Trial?
Unless you want to try making multiple accounts (each with their own set of credit card info), no. Any other methods are impractical or illegal. As a general rule, it is always good to financially support services which you take enjoyment from and would normally pay for. If you want to take advantage of your account preferences and content rating after 30 days, there’s no real method to extend your free trial.
Do you have any other questions about Netflix that you want answers to? Are there any problems your friends have all the time? How do these problems make you feel about the general state of Netflix and whether you’d want to switch over to another service? Please leave a comment or question below and we’d be happy to continue this conversation.